WhiskerWatch AI Platform

Privacy Policy

Last updated: April 9, 2026

1. Introduction

WhiskerWatch ("we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and share information when you use our platform ("Platform"). We collect limited information to operate the Platform and provide AI-based matching. We do not sell personal information.

By using the Platform, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

  • name and contact information
  • account credentials
  • pet-related information (e.g., descriptions, photos, identifying details)
  • communications submitted through the Platform

B. User-Generated Content

You may upload photos and information about pets.

You acknowledge:

  • this content may be shared with other users;
  • we do not guarantee confidentiality of such content;
  • you are responsible for the content you submit.

C. Automatically Collected Information

We may automatically collect:

  • device information
  • IP address
  • usage data (e.g., interactions with the Platform)

D. Payment Information

Payments are processed through third-party providers (e.g., Stripe). We do not store full payment card details.

3. How We Use Information

We use information to:

  • operate and improve the Platform;
  • provide AI-generated match suggestions;
  • communicate with users;
  • process payments;
  • maintain security and prevent fraud.

4. AI Processing and Data Use

WhiskerWatch uses artificial intelligence to analyze pet images and related data.

You acknowledge:

  • AI processing may involve automated analysis of uploaded content;
  • outputs may be inaccurate or incomplete;
  • we do not guarantee results or identification accuracy.
  • We may use submitted data to improve our AI systems.

5. Information Sharing

We may share information:

A. With Other Users

  • pet listings, images, and related details may be visible to other users.

B. With Service Providers

We may share information with third-party providers that assist with:

  • payment processing (e.g., Stripe)
  • hosting and infrastructure
  • analytics and performance

C. Legal Compliance

We may disclose information:

  • to comply with legal obligations;
  • to protect rights, safety, or property;
  • to prevent fraud or misuse.

6. User Responsibility for Shared Information

You understand that information you share on the Platform may be viewed and used by others. WhiskerWatch is not responsible for

  • misuse by other users;
  • third party actions.

7. Data Retention

We retain data as needed to operate the Platform and comply with the law. We may delete or anonymize data at our discretion.

8. Data Security

We implement reasonable safeguards to protect information, but we cannot guarantee absolute security.

9. U.S. Privacy Rights

If you are a U.S. resident, you may have the right to:

  • request access to your data
  • request deletion
  • correct inaccuracies
  • We do not sell personal information
  • We do not use sensitive data for profiling
  • To exercise rights: support@whiskerwatch.ai

10. Children's Privacy

The Platform is not intended for children under 13 years old. We do not knowingly collect information from children.

11. Third-Party Services

The Platform may contain links to third-party services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of changes.

13. Contact Information

For questions about this Privacy Policy, please contact: support@whiskerwatch.ai

WhiskerWatch AI Platform

Terms of Service

Last updated: April 10, 2026

1. Acceptance of Terms

By accessing or using the WhiskerWatch platform ("Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Platform.

2. Nature of the Platform (Facilitator Disclaimer)

WhiskerWatch is a technology platform that facilitates the sharing of information related to lost and found pets.

We are not:

  • a broker, agent, or intermediary,
  • a pet recovery service,
  • a guarantor of outcomes, or
  • responsible for the accuracy of user-submitted information.
  • All interactions and outcomes are solely between users.

3. AI Functionality Disclaimer

The Platform uses artificial intelligence to generate potential matches and suggestions.

You acknowledge and agree:

  • AI outputs may be inaccurate, incomplete, or misleading;
  • matches are suggestions only, not confirmations;
  • WhiskerWatch does not guarantee identification accuracy;
  • you must independently verify any information before acting.
  • The Platform is not intended for safety-critical decisions.

4. Use at Your Own Risk / Assumption of Risk

Using the Platform may involve real-world activity, including searching for pets, contacting individuals, or visiting locations.

You expressly acknowledge and assume all risks associated with such activities, including but not limited to:

  • personal injury,
  • interactions with unknown individuals,
  • property damage,
  • disputes or confrontations,
  • emotional distress.
  • You agree that you use the Platform entirely at your own risk.

5. User Responsibilities and Conduct

You agree to:

  • comply with all applicable laws;
  • not trespass or enter private property without permission;
  • not harass, threaten, or engage in unsafe conduct;
  • verify all information independently before acting;
  • exercise caution when interacting with others.
  • You are solely responsible for your actions and decisions.

6. User Interactions and Third Parties

WhiskerWatch does not verify users, sightings, or claims.

We are not responsible for:

  • interactions between users,
  • third-party conduct,
  • disputes, fraud, or misrepresentation.
  • All interactions are at your own risk.

7. No Professional Advice

The Platform does not provide:

  • veterinary advice,
  • legal advice,
  • law enforcement guidance, or
  • safety/security advice.
  • Any information provided is for informational purposes only.

8. User Content

You are responsible for all content you submit, including photos and descriptions.

You represent that:

  • you have the right to upload such content;
  • your content is accurate to the best of your knowledge.
  • WhiskerWatch may remove content at its discretion.

9. Payments and Subscriptions

Certain features may require payment through third-party processors (e.g., Stripe).

By purchasing a subscription:

  • you agree to any auto-renewal terms disclosed at purchase;
  • fees are non-refundable unless stated otherwise;
  • you are responsible for cancelling subscriptions before renewal.
  • Failure to cancel may result in continued billing.

10. Privacy

Your use of the Platform is also governed by our Privacy Policy.

WhiskerWatch is not responsible for:

  • misuse of information by other users, or
  • third-party data handling practices.

11. Indemnification

You agree to defend, indemnify, and hold harmless WhiskerWatch and its affiliates from any claims, damages, liabilities, and expenses arising out of:

  • your use of the Platform,
  • your interactions with others,
  • your violation of these Terms, or
  • your conduct in attempting to locate or recover a pet.

12. Limitation of Liability

To the fullest extent permitted by law, WhiskerWatch shall not be liable for:

  • personal injury or death,
  • property damage,
  • lost pets or failure to recover pets,
  • disputes between users,
  • reliance on AI-generated outputs.
  • In no event shall liability exceed the amount paid by you (if any) in the past 12 months.

13. Disclaimer of Warranties

The Platform is provided "as is" and "as available."

We disclaim all warranties, including:

  • accuracy,
  • reliability,
  • fitness for a particular purpose,
  • uninterrupted or error-free operation.

14. Arbitration and Class Action Waiver

Any dispute arising out of these Terms shall be resolved by binding arbitration in the State of Florida.

You agree:

  • to waive any right to a jury trial;
  • to bring claims only in your individual capacity;
  • not to participate in any class or collective action.

15. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

16. Termination

We may suspend or terminate your access at any time for any reason, including violation of these Terms.

17. Changes to Terms

We may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

Support Center

Lost Pet Emergency

Support for lost or found pet cases and alerts.

Account & Billing

Help with account settings, subscription management, and payment questions.

Frequently Asked Questions

Are AI matches confirmations?

No. AI matches are suggestions only. Users must independently verify information before acting.

Does WhiskerWatch recover pets directly?

No. WhiskerWatch is a technology platform that facilitates sharing lost and found pet information between users.

Does WhiskerWatch sell personal information?

No. The Privacy Policy states that WhiskerWatch does not sell personal information.

Contact Legal Team